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Cookie Notice

Cookie Notice

This notice explains what cookies are, which ones we use on shenandoahedge.com, why we use them, and how you can control them. We believe in being upfront about how our site works.

Effective Date: January 1, 2025 · Last Reviewed: March 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner.

Cookies are not programs — they cannot carry viruses or install software on your device. They simply store a small amount of data that your browser sends back to our server on subsequent visits.

There are two main types of cookies by duration:

  • Session cookies — Temporary cookies that exist only while your browser is open. They are automatically deleted when you close your browser tab or window.
  • Persistent cookies — Cookies that remain on your device for a set period of time (for example, 30 days or 2 years), or until you manually delete them.

And two main types by origin:

  • First-party cookies — Set directly by shenandoahedge.com for our own purposes.
  • Third-party cookies — Set by external services we use, such as Google Analytics or our scheduling platform.
Our approach: We use cookies only where genuinely necessary for site function or to help us understand how visitors use our site so we can improve it. We do not sell your data and we do not use cookies for advertising targeting.

2. Types of Cookies We Use

We categorize the cookies on our site into four types. Here is what each one means and how we use it:

Required
Essential Cookies

These are strictly necessary for the website to function. Without them, services you have asked for — such as navigating between pages — cannot be provided. You cannot opt out of these cookies.

Always active

Optional
Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They may be set by us or by third-party providers.

Can be disabled

Third-Party
Analytics Cookies

These cookies help us understand how visitors interact with our website — which pages are visited most, where visitors come from, and how they navigate the site. All data is aggregated and anonymous.

Can be disabled

Not Used
Marketing Cookies

Marketing or advertising cookies track your browsing habits to show you targeted ads. We do not use marketing or advertising cookies on this site. We have no interest in tracking you for ad purposes.

Not deployed

The table below lists the specific cookies currently set on shenandoahedge.com, what they do, and how long they persist. We review and update this inventory whenever our site changes.

Cookie Name Provider Type Purpose Duration
SESS* Shenandoah Edge Essential Drupal CMS session management. Maintains your current browsing session and security token. Session
has_js Shenandoah Edge Essential Detects whether JavaScript is enabled in your browser so the site can render correctly. Session
_ga Google Analytics Analytics Registers a unique ID used to generate statistical data on how you use the site. Data is aggregated and anonymized. 2 years
_ga_* Google Analytics Analytics Used by Google Analytics 4 to persist session state and measure site engagement across pages. 2 years
_gid Google Analytics Analytics Registers a unique ID used to generate statistical data. Distinguishes between individual users in a 24-hour window. 24 hours
_gat Google Analytics Analytics Used to throttle request rate to Google Analytics servers, limiting data collection on high-traffic pages. 1 minute
jobber_* Jobber (GetJobber) Functional Set by our scheduling and quote-request platform (Jobber) when you interact with the embedded quote form. Used to maintain form state. Session / varies
Note: Cookie names and durations may vary slightly depending on your browser, region, and which pages you visit. We update this table as our technology stack changes.

4. Third-Party Services

We use a small number of third-party services that may set their own cookies. We have limited control over these cookies but only engage providers whose privacy practices we consider reasonable. Below is a summary:

Google Analytics (Google LLC)

We use Google Analytics to understand how visitors use our website in aggregate — which pages are most popular, how long sessions last, and where traffic comes from. This data helps us improve the site. Google Analytics data is anonymized and we do not use it to identify individual users. Google may transfer data to servers in the United States.

Jobber (GetJobber Inc.)

Our quote request form is powered by Jobber, a field service management platform. When you interact with the embedded request form, Jobber may set session cookies to maintain form functionality. Jobber does not use these cookies for advertising.

Third-party cookies: While we select our providers carefully, we cannot fully control the cookies that third-party services set. We recommend reviewing the privacy policies linked above if you have concerns about specific providers.

5. Your Choices

You have several options for controlling cookies. Please note that disabling certain cookies may affect the functionality of our website.

  • Essential cookies cannot be disabled as they are required for the site to function correctly.
  • Analytics and functional cookies can be disabled through your browser settings (see Section 6 below) or by using the Google Analytics opt-out tool.
  • You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
No advertising cookies: Because we do not use marketing or advertising cookies, you will not see targeted ads from Shenandoah Edge as a result of visiting our website. We do not participate in retargeting or behavioral advertising programs.

6. Browser Controls

Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Privacy," "Security," or "History" sections of your browser's settings menu. Below are direct links to cookie management instructions for the most common browsers:

Google Chrome
Manage cookies →
Mozilla Firefox
Manage cookies →
Apple Safari
Manage cookies →
Microsoft Edge
Manage cookies →
Opera
Manage cookies →
Safari (iOS)
Manage cookies →
Please note: Blocking all cookies — including essential ones — may prevent some parts of our website from working correctly, such as the navigation menus or the quote request form.

7. Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is currently no industry standard for how websites should respond to DNT signals, our website does not alter its behavior based on a DNT request. We encourage you to use the browser-level cookie controls described in Section 6 if you wish to limit tracking on our site.

8. Changes to This Notice

We may update this Cookie Notice from time to time to reflect changes in the cookies we use, changes in applicable law, or improvements to how we explain our practices. When we make material changes, we will update the "Last Reviewed" date at the top of this page.

We encourage you to review this page periodically. Continued use of shenandoahedge.com after any changes constitutes your acceptance of those changes.

9. Contact Us

If you have questions about this Cookie Notice or about how we handle data on our website, please reach out to us directly. We are a small, local business — you will get a real person, not a form letter.

Last reviewed: March 2026. This Cookie Notice applies solely to the website shenandoahedge.com and does not cover any third-party websites linked from our pages.
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